In addition, the benefits of critical thinking are examined and whether or not these two elements are present in the company I work for, ACN Communications. Lastly, the nominal group technique will be explored as a means for problem solving. Critical Thinking and Decision Making Critical Thinking As human beings, we are faced with many opportunities to critically think about the world around us. From the commercials we see on television, the articles we read in newspapers and even comments from co-workers about the companies we work for, we have the opportunity to question the world and people around us to determine what we think about it and how we are going to respond.
The evaluation and questioning of information and situations around us is called critical thinking. Critical thinking, as defined in the Grolier Encyclopedia, is "the general term given to a wide range of cognitive skills and intellectual dispositions an individual needs to evaluate claims and arguments in everyday situations, to discover and overcome personal prejudices and biases, to assess the reliability of information according to established intellectual standards, and to make decisions about what to believe and what to do.
How we respond is determined by the decisions that we make. Decision making is a key component in how we function on a personal and professional level as well. Decision Making Both personally and professionally, we make decisions everyday.
Determining what to wear to work, which route to take to get there and even what foods we will eat are all decisions that have an impact on our lives. From a professional perspective, decision making is a key part of our jobs. Making the decision to hire or fire someone, whether or not to give someone an important project and deciding if we should launch a new product line, all impact our working lives and relationships in our organization.
Decision making is defined as "the act of deciding between two or more alternative courses of action. Being a good decision maker causes others to trust our abilities, whereas the opposite is true if we tend to make decisions hastily without carefully considering the ramifications of those decisions and their impacts across functional units. It is obvious that decision making is a key component in our lives, but decision making without critical thinking gives us only half of the picture.
It is these two components combined that result in successes both personally and professionally. In an article written by Greg Kitzmiller , he states that "It seems most business people are busy taking action, meeting with people, interacting and making decisions. Certainly, thinking is one of the most important actions we take and is at the core of strategic planning. In order to develop a strategic plan, you must closely evaluate all aspects and in making decisions about your course of action, you develop a strategic plan for the future.
From both a personal and professional level, these two combined techniques will put you in a better position to reach your goals and be successful. As restated by Ken Petress "Making quality decisions involves critical thinking; critical thinking has been defined as - involving the ability to explore a problem, question, or situation; integrate all the available information about it; arrive at a solution or hypothesis; and justify one's position".
Benefits of Critical Thinking Critical thinking allows us to question our environment and the information presented to us. As stated in our text, we can either "One alternative is to accept passively what you encounter; doing so automatically results in your making someone else's opinion your own. A more active alternative consists of asking questions of yourself in an effort to reach a personal decision about the worth of what you have experienced.
Being a product manager for U. It is at this level, back-office support, that I see the most critical thinking and decision-making taking place.
On a daily basis, representative and customer numeric information is prepared to determine our position versus the competition and over the calendar year.
Individuals in our operations and finance departments work closely together to monitor our sales and report these findings to upper management. It is at the upper management level however, where I lose sight of critical thinking and decision-making. Not assuming that these individuals are lacking in critical thinking, it is sometimes difficult to follow their reasoning for the decisions that they make. Case in point, a little over a year ago, half of our organizations employees were relieved of their duties in a downsizing effort.
We were advised that in order to remain profitable, we had to decrease our expenses and streamline all of our processes. The remaining employees did just that and now a year later, we have rehired all of our staffs and added additional members to our organization.
I question, why we could not streamline our processes and still retain the knowledgeable staff we had in place? It is very difficult to exist in a downsizing effort since work requirements increase while headcount does not. When I stop to consider that I probably do not have a clear picture of how ACN looked financially a year ago, I know that I cannot critical evaluate the situation in order to understand their position and reasoning.
Perhaps this understanding in and of itself is critical thinking. After assessing your decision making style, find someone with an opposite style with whom you can establish a system of checks and balances. Also, do not forget to analyze the impact of your decision before hand, something which people fail to do.
One needs to assess the impact not only on the basis of money and resources, but also what happens if that particular decision is not taken. In doing so it would be important to maintain your objectivity. While gathering and evaluating information people fail to realize how biased they are. To make better decisions, it needs to be understood fully how biases may be tampering with logic. If you are under a high level of stress, it may cause you to search randomly, rather than systematically to support your choices.
During stress, you are more likely to have a bias towards the first idea you hear about, without carefully exploring others. In the process you may overlook or minimize the possible problems and you may end up making a decision you will regret.
Similarly, a heavy emotional leaning, though not a sign of poor judgment, is a signal that you should at least be cautious. In your emotional excitement, you may be simply overlooking finer points of the other alternative available. Of course, you must listen to your emotions. But be aware as they may also lead you astray or away from a logical choice.
Fear, anger, envy and elation are other aspects which can cause you to lose your better judgment and lead to counterproductive decisions. The self-deception of wishful thinking can also cause erroneous judgments.
It is because you want something to be true and hence you distort the evidence in its favour. Also, decisions based on automatic assumptions tend to be poor ones. The reasoning behind your choices has to be checked carefully in such instances. Another suggestion for decision-makers is do not opt for a decision that will solve am immediate problem at the expense of a bigger one. While taking a decision, do not tend to think only of decisions that serve a single goal and in the process, forgetting about other goals and the fact that you may be subverting them.
Try to analyze and frequently predict how long -will it take for a certain work to be completed. It will enable you to factor more realistic time predictions into the decision-making process in the future.
In your enthusiasm of presenting yourself as swift person, never shave days, weeks, or months off an accurate prediction. Some people rely heavily on intuition while taking a decision and even ignore the reasoned advice. Such intuitive judgments are often good source of decisions than is logical analysis, but can also be much less reliable.
It has to be kept in mind that your intuition would not always hit the nail on its head, but logical analysis can always do it. So, it would be best to combine the two. Establishing guidelines for your intuitions would help in this regard. Next, examine if there is any hidden factor behind your motivation or intuition that you would not like to admit. Misinformation, misperceptions, and biases on the part of the decision-maker are among the causes of bad.
So, fight the urge to ignore the facts. If you find yourself not even wanting to be bothered by all of the facts before arriving at a decision, probably you are jumping into regrettable decisions at the expense of reasoning.
words sample essay on Decision Making. How to take the correct decision? The ability to decide and choose wisely and rightly is often a matter of how the problem was posed.
What is the importance of good decision making ill tell you making decisions has an effect on more than just you, a decision can affect you for the rest of your life, and intuition decision 3/5(5).
Unlike most editing & proofreading services, we edit for everything: grammar, spelling, punctuation, idea flow, sentence structure, & more. Get started now! Free Essay: Decision making can be described as a process of making a decision or decisions, based on choices made amongst two or more competing course of.
In concluding the decision making process is one that helps people make real life decisions in real life situations. Some people use different methods to help them figure out which decision is best for them. Free making decisions papers, essays, and research papers.